Legal
Terms of Service
Last updated: 19 June 2026
1. About Aptlift
Aptlift is an AI-powered gym coaching service that generates personalised workout plans, nutrition plans, and coaching responses based on information you provide. These Terms of Service (“Terms”) govern your access to and use of Aptlift.
By creating an account or using the service, you agree to these Terms. If you do not agree, please do not use Aptlift.
2. Eligibility
You must be at least 18 years old to use Aptlift. By signing up, you confirm that you are 18 or over and that the information you provide during onboarding is accurate. Aptlift is intended for users based in the United Kingdom, though we do not technically restrict access by location.
3. Your account
You are responsible for maintaining the security of your account credentials. Do not share your password. You are responsible for all activity that occurs under your account.
You may delete your account at any time from the app settings. Deletion permanently removes your personal data from our systems within 30 days.
4. Acceptable use
You agree not to:
- Use Aptlift for any unlawful purpose or in violation of these Terms
- Attempt to access, reverse-engineer, or interfere with the service infrastructure
- Provide false information that could result in unsuitable plans being generated for you or others
- Use the service on behalf of another person without their knowledge and consent
- Attempt to extract or scrape data from the service at scale
5. Health and medical disclaimer
Aptlift is not a medical service and does not provide medical advice. The workout plans, nutrition guidance, and coaching responses generated by Aptlift are for general fitness and informational purposes only.
You should consult a qualified healthcare professional or registered dietitian before beginning any new exercise programme or making significant changes to your diet, particularly if you have any pre-existing medical condition, injury, or health concern.
Never disregard professional medical advice or delay seeking it because of something you have read or received through Aptlift. If you experience pain, discomfort, or unusual symptoms during exercise, stop immediately and seek appropriate medical attention.
6. AI coaching limitations
Aptlift uses large language model AI (provided by Anthropic) to generate coaching content. While we aim for accuracy, AI-generated responses can be incorrect, outdated, or unsuitable for your individual circumstances. You are responsible for using your own judgment when following AI-generated plans or advice.
The AI coach does not have access to real-time information and is not aware of developments after its training cut-off date. It cannot diagnose medical conditions, interpret medical test results, or account for individual factors not provided during onboarding.
7. Subscription and payment
Access to Aptlift requires a paid subscription. Pricing and billing terms are presented at the point of purchase. Subscriptions renew automatically at the end of each billing period unless cancelled.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not offer refunds for partial billing periods except where required by UK consumer law.
Under UK Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the date of purchase, during which you may cancel for a full refund. By using the service before this period ends, you acknowledge that the service has begun and any refund may be pro-rated.
8. Intellectual property
The Aptlift name, logo, interface design, and underlying software are owned by us and protected by applicable intellectual property law. Nothing in these Terms grants you any right to use our trademarks or branding.
The workout plans, diet plans, and coaching content generated for you are personalised outputs provided for your personal, non-commercial use. You may not redistribute, resell, or publish them as your own.
9. Limitation of liability
To the fullest extent permitted by UK law, Aptlift is provided “as is” without warranties of any kind. We do not guarantee that the service will be error-free, uninterrupted, or that the AI-generated content will be accurate or suitable for your specific needs.
We are not liable for any injury, loss, or damage arising from your use of Aptlift, including any harm resulting from following workout or nutrition guidance. Our total liability to you in any 12-month period is limited to the amount you paid for the service during that period.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.
10. Service availability
We aim to keep Aptlift available at all times but cannot guarantee uninterrupted access. We may carry out maintenance, updates, or changes to the service at any time, with or without notice. We are not liable for any downtime or service interruption.
11. Termination
We may suspend or terminate your access to Aptlift if you breach these Terms, engage in abusive behaviour, or if we are required to do so by law. We will endeavour to give you reasonable notice where possible.
You may stop using the service at any time by deleting your account.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or via an in-app notice at least 14 days before the changes take effect. Continued use of the service after that date constitutes acceptance of the updated Terms.
13. Governing law
These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of Aptlift shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
If you have any questions about these Terms, contact us at legal@aptlift.com.